Six questions to ask when hiring a tree care company

Six questions to ask when hiring a tree care company

You may not have the time, tools or knowledge to care for the large mature trees on your property yourself. In that case, you’ll need to call on the services of a tree care professional or ‘tree feller’ such as Brands.


To make sure you (and your trees) get the service you deserve, be sure to ask the following six questions when canvassing potential candidates:


  1. Do they have insurance?

Accidents do happen, and while most tree care professionals work with great care and regard for people and property, you’ll want to know that carry the proper insurance. For example, Brands Tree Felling has Public Liability Insurance of up to R30 million.


That’s enough to ensure that you won’t be held responsible should damage or injuries occur while work is being carried out on your property.


  1. Are they endorsed by any professional bodies?

If you’re not satisfied with the work the tree care company does for you, who can you complain to? While there aren’t any ‘tree care’ industry bodies in South Africa, Brands Tree Felling is a proud member of SALI (South African Landscapers Institute) and one of their Selected Suppliers.


It’s better to work with a recognised company than to trust the health of your trees to a business with no credentials.


  1. Are they able to provide you with references?

Any experienced tree care professional will a bulging file of testimonials and compliments from satisfied customers. Brands Tree Felling certainly does and has received 10 five-star reviews on their Facebook page.


Check the date of the testimonials and make sure they are current – not from a job that was done more than three months ago.


  1. Do they have the right equipment for the job?

You can’t trust just anyone with a chainsaw and a truck to take proper care of your trees. Professional tree fellers need to have the right tools for the job, including harnesses so they can climb right up to the branches they need to trim.


Look at the condition of their vehicles and equipment – if it’s in good shape, you can be confident that they’ll take good care of your plants and property.


  1. Do they comply with Health and Safety regulations?

Tree care professionals depend on the proper safety gear such as chainsaw pants, goggles and hard hats to prevent injuries to the crew. They should also have some first aid training to deal with any accidents that may occur.


Reputable tree fellers, such as Brands Tree Felling ensure that their staff are properly trained and qualified to carry out their duties safely.


  1. Do they recommend topping trees?

Topping a tree involves cutting branches all the way back to reduce the height of the tree. When done incorrectly, it can cause permanent damage to the tree and affect its future growth. An experienced tree care team will know how to top a tree without damaging it. Alternatively, they’ll use other pruning methods to thin the canopy so more light can filter through the tree to your garden or home.


Your trees add value to your property so it’s worth ensuring that you hire the right people to help you take care of them. If you’d like to know more about the tree care and tree maintenance services Brands has to offer, contact us today for a free quote.